We are continuously advancing our commitment of making the call.center™ softphone the top choice for your business communications, and are pleased to announce the latest improvement to our app – Pipedrive CRM integration.
The highly requested integration of this popular CRM solution will provide the following functionality for call.center™ users:
- Pipedrive CRM contacts are directly available to call.center™ users;
- The ability to open a Pipedrive CRM page from a call.center™ contact page;
- The option to automatically open the relevant Pipedrive CRM page when an incoming call is received to call.center™ from that contact;
- Direct click-to-dial from the Pipedrive CRM using call.center™ tel/callto protocols;
- The option of adding call.center™ call recordings and call logs to a Pipedrive CRM contact page.
The integration with Pipedrive CRM is supported by our latest version of the call.center™ application for Windows, and will shortly also be available for the Android, macOS and iOS platforms.
As always, we welcome and look forward to your feedback, comments and questions at firstname.lastname@example.org.